Privacy Policy

Welcome to LAZOR Machinery ("LAZOR," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy describes how we collect, use, store, share, and protect information when you access our websites, platforms, mobile content, social media profiles, products, services, and any other digital content we control (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue using our Services.

1. INFORMATION WE COLLECT

We collect different types of information to operate effectively and provide better service to our customers.

1.1 Personal Information You Provide Directly

You may give us personal information when you:

Request product information or pricing Submit inquiries via website forms Create an account or customer profile Register products or request warranty service Subscribe to newsletters or promotional emails Apply for financing, distributor applications, or reseller forms Attend trade shows or participate in surveys Submit resumes or job applications

Examples of information we may collect:

Full name Company name Phone number and email address Billing address, shipping address, country/region Business license or tax identification info (if applicable) Payment information (processed via third-party gateways) Job titles and industry information Customer service records and messages

We do not store full credit card numbers; payment data may be stored by external processors such as PayPal, Stripe, or banking institutions.

1.2 Device and Usage Data (Collected Automatically)

When you access our Services, we may automatically collect:

IP address and location data (city-level) Browser type, OS, device identifiers Clickstream actions, viewed pages, scroll behavior Referral URLs and session analytics Time spent on pages, page load time, system errors Cookies and tracking technologies

This helps us enhance performance, identify technical issues, and understand traffic patterns.

1.3 Cookies & Tracking Technologies

We may use:

Essential cookies (site functionality) Analytics cookies (traffic measurement) Marketing/Retargeting cookies (ads via Facebook, Google, TikTok, LinkedIn) Preference cookies (language, region)

You can decline non-essential cookies at any time via browser settings or cookie banner controls.

1.4 Information From Third Parties

We may collect information from:

Shipping partners Payment processors Advertising platforms Public databases and business directories Distributors and sales partners CRM software or referral partners Government or compliance authorities (for export controls)

This ensures accurate order fulfillment, security, and fraud prevention.

2. HOW WE USE YOUR INFORMATION

We use collected information for various business purposes including:

2.1 To Provide and Improve Our Services

Delivering products, support, training, installation Technical assistance, warranty claims, maintenance Improving product features and website performance

2.2 Customer Service & Communication

Responding to inquiries and RFQs Sending manuals, invoices, quotes, contracts Providing updates, safety notices, recalls, or alerts

2.3 Marketing & Promotion

Email announcements and newsletters Targeted advertising based on interest Content personalization and recommendations Trade show follow-ups and distributor outreach

You may opt-out of marketing communications anytime.

2.4 Safety, Compliance, and Legal Purposes

Detecting fraud or unauthorized access Enforcing Terms of Use and commercial contracts Compliance with export laws, certifications, government audits Protecting property, business interest, intellectual property

3. HOW WE SHARE YOUR INFORMATION

We do not sell personal information to third parties.

However, we may share information with parties necessary to operate our business:

3.1 Service Providers

Payment processors Logistics and shipping providers Cloud hosting services Email and marketing automation tools CRM and customer support systems Web analytics and advertising platforms

All service providers are required to maintain confidentiality and comply with data protection laws.

3.2 Business Partners & Distributors

For global distribution, we may share customer details with authorized partners to:

Provide local service and installation Manage warranty and support Handle sales inquiries in your region

We only share what is necessary to fulfill service requirements.

3.3 Legal, Compliance, Protection of Rights

We may disclose information when required to:

Comply with law enforcement requests Respond to subpoenas, court orders, or regulatory inquiries Prevent fraud, cyber-attacks, or misuse of products Protect intellectual property or enforce contracts

4. DATA SECURITY

We implement technical and administrative safeguards to protect your information, including:

SSL encryption across the website Access control and role-based permissions Secure payment gateways, tokenized processing Firewall protection and intrusion monitoring Staff confidentiality agreements Regular system audits and security patching

However, no internet transmission is 100% secure. We cannot guarantee absolute protection but strive to minimize risks.

5. DATA RETENTION

We retain personal information only as long as necessary for:

Legitimate business operations Legal compliance Warranty and after-sales support Dispute resolution and enforcement

You may request deletion subject to legal eligibility.

6. INTERNATIONAL DATA TRANSFERS

As a global company, we may transfer data across countries including:

United States China European Union Countries where distributors operate

We follow applicable laws such as GDPR, CCPA, and regional compliance regulations. Where required, we use Standard Contractual Clauses or equivalent safeguards.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights including:

Request access to your data Request correction of inaccurate information Request deletion of stored data Opt-out of marketing communications Withdraw cookie consent Request transfer of your data Object to profiling or targeted advertising

To exercise rights, contact: [sales@lazormachinery.com]

We may require identity verification.

8. CHILDREN’S PRIVACY

Our Services are not intended for children under 16, and we do not knowingly collect personal data from minors. If we learn we have collected such data, we will delete it promptly.

If parents believe data was collected unintentionally, contact us immediately.

9. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external sites. We are not responsible for:

Their content Their privacy practices Their data handling policies

Please review third-party policies before sharing information with them.

10. BUSINESS TRANSFERS

In case of merger, acquisition, asset sale, company restructuring, or bankruptcy, user information may be transferred as part of the transaction. We will notify users if required by law.

11. SOCIAL MEDIA & PUBLIC CONTENT

Any content posted publicly on platforms like:

Facebook Instagram TikTok LinkedIn YouTube Forums, reviews, testimonials

…may be viewed, shared, or indexed by third parties. Only publish information you are comfortable sharing publicly.

12. EMAIL & COMMUNICATION POLICY

By submitting contact information, you may receive:

Product updates Warranty notices Marketing or promotional emails Transactional communications Sales follow-up

You may unsubscribe via:

"Unsubscribe" link in emails Contacting customer support

We will continue sending required operational communications even after marketing opt-out.

13. GDPR NOTICE (EU CUSTOMERS)

If you are located in the European Union, you have additional protections under the GDPR:

Lawful basis of processing Data portability rights Right to lodge complaint with supervisory authority Right to restrict processing

Your data may be processed based on legitimate business interest, contract fulfillment, consent, or legal obligation.

14. CCPA NOTICE (CALIFORNIA RESIDENTS)

Under the California Consumer Privacy Act, residents may:

Request disclosure of collected personal information Request deletion Opt-out of sale of personal data (we do not sell) Non-discrimination for exercising rights

Requests may be submitted through our contact portal.

15. HOW TO CONTACT US

For questions, complaints, or data requests:

LAZOR Machinery
[LAZOR Machinery Inc]
[Clearwater FL]
Email: [sales@lazormachinery.com]
Phone: [(954)668-1598]
Website: www.lazormachinery.com

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect:

Legal requirements Industry standards New product releases or services Corporate changes

Revisions will be posted with an updated revision date. We encourage you to review this page regularly.

ACKNOWLEDGMENT

By using our Services, you agree to this Privacy Policy and consent to the practices described.